Last updated: 02 November 2025

Types of Damage and Common Claims

This hub links to detailed guides for the claim types UK homeowners face most often. Each guide explains the insurer’s definition, the actions that help, evidence to keep, and how repairs or settlements are agreed — all in calm, plain English.

Start with safety

If you’re in an active incident, go to Home Emergency for make-safe steps, then come back here to read the full guide that matches your situation.

Claim types

These pages are designed to be practical. You’ll see short checklists, realistic examples, and clear next steps so you can get moving right away.